Terms of Service

Last updated: September 2026

1. Acceptance

By downloading, installing, or using Replai ("the app", "the Service") you agree to be bound by these Terms of Service. If you do not agree, do not use the app. You must be at least 13 years old (16 in the European Economic Area) to use Replai.

2. The Service

Replai is an AI-assisted reply suggestion tool. It analyses your writing style and conversation context to suggest replies. All suggestions are for your review — you decide what to send. We make no representation that any suggested reply is appropriate, accurate, or suitable for your situation. You are solely responsible for the messages you send.

3. Subscriptions, Billing, and Usage Limits

Free (Lite) — up to 5 AI-assisted replies per day. Manual context only. No screen scanning. Up to 3 saved contacts.
Pro ($6.99/month) — up to 25 replies per day, Instant Scan (OCR), style learning, unlimited saved contacts.
Max ($12.99/month) — up to 50 replies per day, everything in Pro, plus Live Mode (automatic scan every 3 seconds) and Date Night feature.

Daily reply limits (5 / 25 / 50 depending on tier) reset at midnight UTC. These limits are enforced server-side and cannot be circumvented by modifying the app. A per-minute request cap also applies to all tiers to prevent automated abuse (Free: 5 req/min; Pro: 15 req/min; Max: 20 req/min). These limits are in place to ensure fair access and service availability for all users, and are set well above normal human usage patterns. All limits are subject to change with reasonable notice.

Subscriptions are billed monthly in advance through Google Play. They renew automatically unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription at any time via Google Play → Subscriptions. Prices may vary by region and are displayed in your local currency at checkout. We do not offer refunds for partial billing periods except where required by applicable law (including Romanian consumer protection law — OG 21/1992 and Law 449/2003).

Your subscription tier is verified server-side through Google Play's API after each purchase. The app alone cannot grant or modify paid-tier access — verification must succeed on our servers before paid features are activated.

4. Acceptable Use

You agree not to use Replai to:

Generate, send, or facilitate harassment, threats, hate speech, or discriminatory content.
Produce spam, phishing messages, or any deceptive communications.
Impersonate another person or entity.
Violate any applicable local, national, or international law or regulation.
Reverse-engineer, decompile, tamper with, or attempt to extract source code, secrets, or API keys from the app or its server-side components.
Attempt to bypass, circumvent, or interfere with server-side usage limits, rate limits, or subscription enforcement mechanisms.
Use automated scripts, bots, or any non-human means to interact with the service in ways that exceed normal personal use.

We reserve the right to suspend or terminate your access without notice if we determine, in our sole discretion, that you have violated these Terms. Suspected abuse or circumvention of limits may result in immediate suspension without refund.

5. Intellectual Property

The app, its design, code, and branding are owned by Replai and protected by intellectual property law. AI-generated reply suggestions are provided for your personal use. We do not claim ownership over the messages you send.

6. Privacy and Data Processing

Your use of Replai is also governed by our Privacy Policy, which is incorporated into these Terms by reference. As part of operating the service, we process server-side usage data (reply counts, rate-limit windows, subscription verification records) as described in the Privacy Policy. This processing is necessary to provide the service and enforce fair-use limits under Art. 6(1)(b) and Art. 6(1)(f) GDPR.

7. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR APPROPRIATE. NOTHING IN THESE TERMS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER UNDER APPLICABLE ROMANIAN OR EU LAW.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REPLAI AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM MESSAGES YOU SEND BASED ON AI SUGGESTIONS. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. THIS LIMITATION DOES NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY, FRAUD, OR ANY LIABILITY THAT CANNOT BE EXCLUDED UNDER ROMANIAN OR EU CONSUMER PROTECTION LAW.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Romania and, where applicable, European Union law. Any disputes that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of Romania. If you are a consumer resident in another EU member state, you retain the right to bring proceedings in the courts of your country of domicile. Before going to court, EU consumers may also use out-of-court Alternative Dispute Resolution (ADR): in Romania, contact the National Authority for Consumer Protection (ANPC, anpc.ro) or an ADR entity approved under Government Ordinance 38/2015. The EU Online Dispute Resolution (ODR) platform was permanently closed on 20 July 2025 and is no longer available.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date above. Your continued use of the app after changes are posted constitutes your acceptance of the revised Terms. For material changes (including changes to pricing, limits, or data processing), we will provide at least 30 days' notice within the app before the changes take effect.

11. Contact

Replai is operated by Elena Marinescu, an independent developer based in Romania. Replai is not a registered company.
Email: replaiengl@gmail.com
Country: Romania

For questions about these Terms, your subscription, or a refund request, email us at the address above.